In response to the news that Heathrow Airport will be closed today, Friday 21 March, due to a fire at a nearby electrical substation.
Jonathan Fong, Manager of General Insurance Policy at the ABI, said:
People will naturally be concerned about their travel plans following the fire near Heathrow airport. If your flight is cancelled, refunds should be sought from the airline or tour operator in the first instance. Any bookings made through a credit card may also have recoverable costs. If your travel insurance policy includes trip disruption, you should be covered if you have to cancel your travel plans. Check your policy details and speak to your insurer if you’re not sure what is included.