Scammers target motorists when they’re most vulnerable after road traffic accidents. When a driver uses their smartphone to start initiating a claim from the roadside, they may be directed to the website of an unscrupulous firm instead of their insurer.
Scammers will ask for personal details to provide ‘support services’ and potentially make a claim. They use psychological tactics to befriend, reassure and pressure victims, while all the time collecting personal information for financial gain.